Your money back

You can ask for a full refund within 14 days of any payment for a membership — monthly or yearly, first payment or renewal. You do not have to give a reason.

The free tier and our newsletters cost nothing, so there is nothing to refund.

Write to us from the email address on your account, or use the link in your Paddle receipt. Tell us which payment you mean if there is more than one.

Payments for AI Intelligence Limited are processed by Paddle.com, which is the Merchant of Record for all our orders. The refund is issued by Paddle to the payment method you used. It usually arrives within 5 to 10 business days, depending on your bank.

Kontakt: admin@allfacts.ai

When a payment is refunded, the paid membership it bought ends at once. Your free account, and anything you saved in it, stays.

After that we do not refund the unused part of a billing period. You can still cancel at any time: cancelling stops the next renewal, and you keep access until the end of the period you have paid for.

If something went wrong on our side — you were charged twice, or charged after cancelling — write to us at any time and we will put it right.

We may decline repeated refund requests from the same customer where the pattern shows the policy is being used to avoid paying for the Service.

Nothing on this page takes away a right to cancel or to a refund that consumer law gives you where you live. Where that law gives you more than this page does, the law applies.

The rest of the agreement between us is in our terms of use.